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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Frank T Blair

April 16, 2025

5  out of  5
rating by Frank T Blair
"We’ve been with Bryan and his team for a while and they always deliver great service, and are consistently looking out for our best insurance options. Highly recommend them to everyone for your insurance needs."
We responded:
"Frank, thank you for the amazing review of our team. We hope to assist you and your family with your insurance for many more years. It was great seeing you today."
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Courtney Welp

April 16, 2025

5  out of  5
rating by Courtney Welp
"Jamie at Bryan Jackson State Farm is an exceptional representative. He is always available to answer questions and explains the policies in great detail. They ensure that customers fully understand what they are paying for, providing peace of mind for the future and the well-being of your family."
We responded:
"Thanks so much for sharing your experience with our office. We appreciate it and look forward to working with you in the future."
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Stasia Lenhart

April 15, 2025

5  out of  5
rating by Stasia Lenhart
"Having home damage after a major storm is something no one wants to go through. Jordan at Bryan Jackson's office took the time to explain the process and answer any questions I had. He was professional, helpful, and very knowledgeable."
We responded:
"Thank you Stasia! I’m glad to hear Jordan was able to assist you with your questions."
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Laura Downs

April 15, 2025

5  out of  5
rating by Laura Downs
"Bryan Jackson's crew are great to work with as always. Jordan is awesome to deal with! I had an issue & he Immediately took care of it! Can't go wrong with State Farm!"
We responded:
"Thank you Laura for sharing your experience with our office and I’m glad to hear Jordan was able to assist."
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Carl Fraze

April 11, 2025

5  out of  5
rating by Carl Fraze
"Great folks"
We responded:
"Thanks for the 5 Star Review!"
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Shopaholic Gal Melissa Johnson

April 11, 2025

5  out of  5
rating by Shopaholic Gal Melissa Johnson
"Excellent customer service as always 15 years strong!"
We responded:
"Thank you for the kind words. We look forward to assisting you for many more years with your insurance needs."
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Josue Morales

April 11, 2025

5  out of  5
rating by Josue Morales
"Very attentive with their customers and able to help and guide customers through the claims process. 100% satisfaction"
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Jacob Callahan

April 10, 2025

5  out of  5
rating by Jacob Callahan
"Absolutely amazing experience, it was a smooth experience. Both Bryan and his team were incredibly helpful with our claims."
We responded:
"Thank you Jacob for the amazing 5 Star Review! It was great meeting you and assisting with filing a claim. Don’t hesitate to reach out if you have questions."
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Jill Flaugher

April 7, 2025

5  out of  5
rating by Jill Flaugher
"Bryan Jackson State Farm has provided exemplary service both in handling renewals and especially with our auto and homeowners’ claims. It has been an easy process to submit a claim and everyone we have dealt with has been kind and professional and helpful. We recently filed a claim for hail damage and the adjuster came within two weeks. A few days later we received an estimate as well as a notice of when the first payment would arrive. I highly recommend this agency!"
We responded:
"Jill, as you know claims can be very difficult and each claim is unique. I’m glad you are satisfied with our office, State Farm and the claims process. We’d love to assist your friends and family with their insurance needs as well. Thank you for this amazing 5 Star Review!"
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Teri Hall

April 7, 2025

5  out of  5
rating by Teri Hall
"Everyone at Bryan Jackson's office is friendly, professional, and very helpful. Anytime I have contacted them, they have answered all my questions and explained everything in a way that makes sense. Jordan was extremely informative today and put my mind at ease. I highly recommend Bryan Jackson - State Farm!"
We responded:
"Teri, we appreciate you and the kind words about our team. Jordan is very knowledgeable with the claims process. Thank you for the 5 Star Review!"
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jon oneil

April 7, 2025

5  out of  5
rating by jon oneil
"Great service really helped with info and put me in contact with people able to help. Jordan helped greatly"
We responded:
"Jon-I’m glad Jordan was able to assist with your questions and the claims process. Thanks for the 5 Star Review!"
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Kia Black

April 7, 2025

5  out of  5
rating by Kia Black
"Bryan and Jamie have been great to work with. Great staff and very transparent."
We responded:
"Thank you Kia for the 5 Star Review! We appreciate you sharing your experience with our office."
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leighann michelle

April 4, 2025

5  out of  5
rating by leighann michelle
"I have been with this company for several years and have multiple insurance policies through them. Their customer service is unmatched. The team is knowledgeable, patient, thorough and overall very reliable. 100% recommend"
We responded:
"Leighann we do our best to assist customers with all their insurance needs. We appreciate your 5 Star Review and look forward to serving you in the future."
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Abdullah Alghazali

April 3, 2025

5  out of  5
rating by Abdullah Alghazali
"I’ve had the pleasure of working with Bryan Jackson’s branch, and I cannot recommend them highly enough. Jordan answered my questions timely and in great depth. The team are incredibly personable, always ready to listen, and take the time to understand the situation. There’s never a feeling of being a burden, and their positive attitude shines through in every interaction. All inquiries I have submitted over email were answered within minutes or given a call to discuss. Bryan’s Office truly fosters an environment of support and trust, and I always feel confident that I’m in good hands. I moved my entire family over to this branch!!"
We responded:
"I’m glad our team answered your questions. Claims can be difficult and confusing, so we try to make the process clear and as simple as possible. I’ll share this review with Jordan and our entire team. Thank you!"
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Megan Cox

April 3, 2025

5  out of  5
rating by Megan Cox
"The absolute best service hands down! From start to finish, this office has been great to work with!"
We responded:
"Thank you Megan for your 5 Star Review! We look forward to serving you in the future."
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Wade Hedrick

April 3, 2025

5  out of  5
rating by Wade Hedrick
"Bryan and his staff are qualified and very knowledgeable about all types of insurance. They are a very professional, but friendly team that are always willing to answer your questions and help you with your insurance needs."
We responded:
"Wade, it was great talking with you today. I hope we are able to assist you and your family for many more years. Thank you-Bryan J."
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Kim Truesdell

April 2, 2025

5  out of  5
rating by Kim Truesdell
"Very polite and helpful staff! Kacey answered all my questions she could and my follow up questions were answered by Jordan. I’ve been with State Farm Insurance for 38 years and they have always been great to us!"
We responded:
"Thank you Kim for the great review! We appreciate your business!"
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April Gentry

April 1, 2025

5  out of  5
rating by April Gentry
"Jordan,kacri,kacey, are aswome"
We responded:
"Thanks April for your feedback. I’m glad the team was able to assist you."
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Psycho_Beard gaming

March 28, 2025

5  out of  5
rating by Psycho_Beard gaming
"Great group here! I called late with a last minute change I needed on a policy, they were very polite and very helpful, sent confirmation quickly with the changed noted. Best Insurance agency I've ever used! Thank you Olivia!"
We responded:
"I’m glad our team could assist you with your insurance. Thank you for sharing your experience with our office."
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Anita Edwards

March 27, 2025

5  out of  5
rating by Anita Edwards
"Everyone is very pleasant and offers good service when I need them."
We responded:
"Thank you Anita for noticing and we appreciate you as well."
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Tonya Pointer

March 21, 2025

5  out of  5
rating by Tonya Pointer
"Cari, Olivia, Jordan & Dayna were all instrumental in helping get my claims handled and processed quickly! Literally knew what was happening with my vehicle in just 2 DAYS!!!! We’ve been customers of State Farm for 20 plus years never have had any issues. Huge thanks to everyone in the office! We appreciate your awesome 👏 customer service!! If anyone is needing affordable home/auto insurance this is the place to be!"
We responded:
"So glad the team could be of assistance with your insurance claim. The process can be difficult and we do our best to make it as easy as possible."
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Pat Paxton Books

March 17, 2025

5  out of  5
rating by Pat Paxton Books
"Very personable and helpful."
We responded:
"Thank you for taking the time to share your experience with our office. We appreciate your business and 5 Star Review."
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Reid Pratt

March 15, 2025

5  out of  5
rating by Reid Pratt
"The team was so friendly and kind to me, I felt genuinely cared for when I came in this week! Macy was especially sweet!"
We responded:
"Thank you for the 5 Star Review."
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Lane Ziegler

March 14, 2025

5  out of  5
rating by Lane Ziegler
"I have been with State Farm for 20 plus years and I can’t say enough wonderful things about their customer service. Cari, with Bryan Jackson’s worked selflessly until an issue was resolved, never wavered, kept a positive attitude, and yielded far better results than I was expecting. Cari went above and beyond. 10000/10 recommend this office!"
We responded:
"Thank you Lane for the AMAZING review and kind words about Cari. We appreciate you taking the time to recognize how she assisted you with your auto insurance."
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Cagney Horn

March 12, 2025

5  out of  5
rating by Cagney Horn
"I have nothing but good things to say about this agency. My agent Diana is great, highly recommend!"
We responded:
"Thank you Cagney! We appreciate your business."