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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Robert Linzay

Robert Linzay

August 13, 2025

5  out of  5
rating by Robert Linzay
"Kristen was great to deal with. Went over everything clearly. Always asked if we had any questions. A pleasure to work with."
We responded:
"Thank you Robert for sharing your experience with us about Kristen. I’ll let her know. -Bryan J."
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Lyndsee Martinez

August 9, 2025

5  out of  5
rating by Lyndsee Martinez
"Bryan and his team are exceptional!! From the first phone call to the office visit, they are all about relationships and creating a very trustworthy and personal experience and client relationship!! You can trust and know that Bryan has your back and your best interest!!"
We responded:
"Thank so much for the kind words and 5 Star Review Lyndsee! I’m glad you are satisfied with service we’ve provided and I look forward to assisting you in the future. "
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Shannon Rush

July 31, 2025

5  out of  5
rating by Shannon Rush
"I’m currently in the process of moving and I feel like I’ve won with this team. Diana (my new best friend!!) took over on absolutely everything. She had my quote together in literal minutes AND saved me nearly $80+ a month. You know those businesses you bring home made treats to during the holidays because you appreciate them so much? This is one of those. Thank you all so much."
We responded:
"So glad Diana was able to assist you with your insurance and save you some money. Please tell your friends and family to give Diana a call. Thank you for the 5 Star Review!"
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Wendy Mucker

July 24, 2025

5  out of  5
rating by Wendy Mucker
"Diana has been incredibly helpful and attentive. She has been an absolute pleasure to work with."
We responded:
"This is a great review! I’ll let Diana know. Thank you-Bryan J"
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Larry Leatherbury

July 23, 2025

5  out of  5
rating by Larry Leatherbury
"Kristen was superb. Had the best experience."
We responded:
"Thank you Larry! I’ll let Kristen know and I’m glad to hear you were satisfied with the service she provided. "
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Jason Friel

July 22, 2025

5  out of  5
rating by Jason Friel
"Excellent service! Very Dependable!"
We responded:
"Thank you Jason! "
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Kolby Mappins

July 18, 2025

5  out of  5
rating by Kolby Mappins
"Abby was very helpful and very responsive. She always followed up with us and made sure we understood everything."
We responded:
"Thanks Kolby for taking the time to post this review. We greatly appreciate it. I’ll be sure to let Abby know. -Bryan J"
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Jane Appell

July 14, 2025

5  out of  5
rating by Jane Appell
"Recently had hail damage to my car. My agents office worked with me and kept in touch to make sure I got with a good body shop etc. It was nice they followed up to make sure repairs will be completed and see if I need help."
We responded:
"I’m glad you are satisfied with the service our team has provided. Thank you for the 5 Star Review!"
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Artie Popplewell

July 14, 2025

5  out of  5
rating by Artie Popplewell
"Customer service was unmatched!"
We responded:
"Thanks for noticing!"
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Katherine Farrow

July 11, 2025

5  out of  5
rating by Katherine Farrow
"Every person I’ve spoken to or worked with in Bryan Jackson’s office is terrific. Super knowledgeable, patient, empathetic & experienced. No matter how much I ramble about my issues, they take the time to actually listen & help educate me on my policy coverage. I’ve been with State Farm for over 30 years, changing agents as we move, when we moved north from southern IN, we decided to stay with Bryan’s office. A choice we are still happy with (6 years, 3 rentals & now owning a house, plus auto coverage). Cannot recommend Bryan’s office more!"
We responded:
"Thank you Katherine for sharing your experience with our team. I’m glad to hear you’re satisfied with our service we’ve provided. We look forward to working with you for years to come. "
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jeannie miles

July 10, 2025

5  out of  5
rating by jeannie miles
"They are so helpful and customer focused. So easy to work with and wonderful customer service. Definitely has my best interest in mind."
We responded:
"Wow! Thank you so much for the comments and 5 Star Review!"
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Anthony Peeks

July 8, 2025

5  out of  5
rating by Anthony Peeks
"Had some questions regarding a claim I had. Jordan was a huge help and was able to get me all of my questions answered in a quick and timely manner. Jordan was very professional and personable."
We responded:
"Thank you for the kind words and 5 Star Review. I’m glad Jordan was able to assist you with your claim."
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Brenda Estes

June 30, 2025

4  out of  5
rating by Brenda Estes
"Very good with customer service"
We responded:
"Thank you for the kind words! We look forward to assisting you with your insurance needs in the future. "
Profile photo of Angel Eblen

Angel Eblen

June 28, 2025

5  out of  5
rating by Angel Eblen
"Have had excellent customer service every time I call office. All agents/staff answer all of my questions thoroughly and in a way I can understand any time I call. Most recently, at county clerks office and had to add a car immediately to get license plate. I was unaware of this or I would have called beforehand. Cari was kind and prompt and I was able to get proof of insurance emailed so that i did not have to make another trip. Thanks to everyone at that office for always being helpful."
We responded:
"Thank you Angel! I’m glad Cari was able to get you taken care of. Please tell your friends and family about our office. "
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Ralph Dimmett

June 26, 2025

5  out of  5
rating by Ralph Dimmett
"Claim went through smoothly and efficiently. No hiccups on State Farm's end."
We responded:
"I’m glad to know you are satisfied with the service our office and claims team have provided to you Ralph. We’d appreciate it, if you could tell your family and friends about our Team! Thank you for the 5 Star Review. -Bryan J"
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Teresa Branham

June 25, 2025

5  out of  5
rating by Teresa Branham
"A huge THANK YOU to Carrie at Bryan Jackson State Farm for all your help quoting the many choices in my new car search. Thanks!!"
We responded:
"Thank you for the 5 Star Review!"
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Austin Smith

June 24, 2025

5  out of  5
rating by Austin Smith
"Bryan Jackson and his team are outstanding! Deanna has helped me numerous times from getting a vehicle added to my policy to providing an insurance certificate for business and I don't have to wait. They are always attentive to my coverages."
We responded:
"Thank you Austin for the kind words and 5 Star Review! I’m glad Deana was able to assist you and get you taken care of. Please tell your friends and family about our Team. "
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tara taylor

June 24, 2025

5  out of  5
rating by tara taylor
"Jordan has been very helpful in resolving our roof issues! I recommend considering him and this office for your insurance needs."
We responded:
"Thank you Tara! I’m glad you are satisfied with our office and service you’ve received. Jordan has been a huge help to our customers during a difficult time. "
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Chuck Higdon

June 23, 2025

5  out of  5
rating by Chuck Higdon
"I called Bryan Jackson's office to make some insurance adjustments for my autos. Olivia answered and helped me out. Very nice staff. Very satisfied!"
We responded:
"Thanks Chuck for the great review and sharing your experience with our Team Member Olivia. I’m glad she was able to get you taken care of. Please tell your friends and family about us. "
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Kim Craig

June 20, 2025

5  out of  5
rating by Kim Craig
"Have been with State Farm for years. They are great and very easy to work with"
We responded:
"Thank you Kim for the kind words and 5 Star Review! I’m glad you have been satisfied with our service and we look forward to working with you for many more years. "
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Junior McCoy

June 19, 2025

5  out of  5
rating by Junior McCoy
"Kasey took amazing care of me. I purchased two new vehicles. I was needing to drop two vehicles off my account and add two new ones.She was quick to get the information that was needed and got to work.she was quick to call me back and take care of everything very quickly. She was amazing. 10 star if you would allow it!! Thanks Kasey"
We responded:
"Thank you Junior! We appreciate the kind words and 5 Star Review. Glad Kasey was able to get you taken care of. -Bryan J."
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Laurie Freitag

June 17, 2025

5  out of  5
rating by Laurie Freitag
"Have always been helpful and ensure I have the best coverage possible."
We responded:
"Thank you Laurie for the 5 Star Review! I’m glad to hear you are satisfied with the service our office has provided. Please tell your family and friends to give us a call, we’d greatly appreciate it. "
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David Harkleroad

June 17, 2025

5  out of  5
rating by David Harkleroad
"Diana Fager-Meese did an excellent job helping me with a complex quote. Her price ended up being the cheapest with the most coverage."
We responded:
"Great News David! So glad Diana could assist you with your insurance needs and saved you some $. Welcome to State Farm! Please tell your family and friends to give Diana a call. "
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Ann Graham

June 16, 2025

5  out of  5
rating by Ann Graham
"Great help"
We responded:
"Thank you for the 5 Star Review! "
Profile photo of M J

M J

June 9, 2025

5  out of  5
rating by M J
"Very nice and friendly environment"
We responded:
"Thank you M J for your kind words and 5 Star Review!"